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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All E'KOMAS products

The group "New Technologies" offers for review the products of the plant E'KOMAS: pasteurizers, ultra-pasteurizers, sterilizers, plate heat exchangers, CIP-sinks, installations, milk pumps, tank equipment, for the production of cottage cheese, cheese, microbreweries, grinders, stations, refrigerators, homogenizers, dispersants, emulsifiers, connecting fittings
  • Cheese Equipment E'KOMAS
    Cheese Equipment
    SV-0.6, SV-1.0, SV-2.0, etc.
  • Cottage Cheese equipment E'KOMAS
    Cottage Cheese equipment
    UPT, UPTV, etc.
  • Ultra - pasteurizers E'KOMAS
    Ultra - pasteurizers
    3000l/h, 5000l/h, etc.
  • Mini breweries E'KOMAS
    Mini breweries
    200 l, 300 l, 500 l, etc.
  • Syrup cookers E'KOMAS
    Syrup cookers
    5000l/h, 10000l/h, etc.
  • Pasteurizers E'KOMAS
    Pasteurizers
    OKL-3, OKL-5, A1–OPE, etc.
  • Sterilizers E'KOMAS
    Sterilizers
    10000l/h, 5000l/h, etc.
  • Homogenizers, dispersants E'KOMAS
    Homogenizers, dispersants
    OG3M-0.5/20, OG3M-1.6/20, etc.
  • Filters E'KOMAS
    Filters
    FM-03M-2, FM-03M-3, FM-03M-5, etc.
  • Shredders E'KOMAS
    Shredders
    MRM, MRM-Sh, etc.
  • Acceptance stations E'KOMAS
    Acceptance stations
    EM-CM-5, EM-CM-10, etc.
  • Mixers E'KOMAS
    Mixers
    150 l, 300 l, 500 l, etc.
  • Fat Melters E'KOMAS
    Fat Melters
    EM-PL, etc.
  • Heat exchangers E'KOMAS
    Heat exchangers
    EM-1000, EM-3000, etc.
  • Capacitive equipment E'KOMAS
    Capacitive equipment
    UOMZT, UOM1000, etc.
  • CIP-sinks, stations, installations E'KOMAS
    CIP-sinks, stations, installations
    B2-OC3-U, etc.
  • Refrigeration equipment E'KOMAS
    Refrigeration equipment
    UOJ, UAL, ALB, etc.
  • Vacuum installations E'KOMAS
    Vacuum installations
    250 l, 550 l, 1000 l, etc.
  • Pumps E'KOMAS
    Pumps
    SNCE-6.3, SNCE-12.5, etc.
  • Shut-off valves E'KOMAS
    Shut-off valves
    DIN, ISO, etc.
  • Connecting fittings E'KOMAS
    Connecting fittings
    CLAMP, SMS, etc.
  • Measuring fittings E'KOMAS
    Measuring fittings
    Welding–welding, etc.
  • Various E'KOMAS
    Various
    DIN 125, DIN 127, etc.

NEW TECHNOLOGIES GROUP

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